Advice and Answers

Straight answers to your signage questions.

Explore our signage advice and answers across everything from vehicle wraps and building signage to approvals, installation, costs and sustainable solutions.

Neon Signs

Do you install the signs for me?

Yes, we offer installation services Australia wide or we can offer DIY installation kits. Electricians can assist with hardwiring or large installations.

Can LED neon be used as a photo-wall feature?

Yes, in many cases. The right answer depends on the site, size, artwork and how you need the finished signage to perform. Send us a photo or brief and we can tell you what we would recommend rather than give you a generic answer.

Can I dim the neon sign or turn it off easily?

Yes. If required we can set up a transformer for your LED neon signs to include:
A remote control or inline dimmer
On/off switch on the power cord
Some models are compatible with smart plugs or timers

What colours look best in LED neon?

Yes, in many cases. The right answer depends on the site, size, artwork and how you need the finished signage to perform. Send us a photo or brief and we can tell you what we would recommend rather than give you a generic answer.

Is it safe for indoor use?

Yes. LED neon signs are:
Low voltage (12V or 24V)
Cool to the touch
Shatterproof and child-safe
Much safer than traditional neon.

Can LED neon be dimmed?

Yes, in many cases. The right answer depends on the site, size, artwork and how you need the finished signage to perform. Send us a photo or brief and we can tell you what we would recommend rather than give you a generic answer.

What maintenance is required?

Very little. Just:
Dust with a soft cloth
Avoid bending or pulling wires
Keep the power adapter dry (especially for outdoor signs)

Should LED neon be mounted on clear acrylic or directly to the wall?

Yes, in many cases. The right answer depends on the site, size, artwork and how you need the finished signage to perform. Send us a photo or brief and we can tell you what we would recommend rather than give you a generic answer.

How long do LED neon signs last?

Typically 30,000 to 50,000 hours of illumination. That’s about 10+ years of use in a traditional application use.

What should I compare when getting quotes for custom neon?

Send us a clear photo, approximate dimensions, quantity, location, your logo or artwork and the date you need it by. If there are site drawings or brand guidelines, include those too. You don’t need to have every detail solved – send us what you have and we can work through the rest with you.

What happens if part of the sign stops working?

Our LED neon comes with a 1 year warranty (usually 1–2 years) on the neon & 4 years on the transformers. If part of the sign fails:
Contact us for troubleshooting
Replacement parts or modules may be available
For major issues, a replacement sign may be offered under warranty

What should I look for when comparing quotes for neon signs?

Send us a clear photo, approximate dimensions, quantity, location, your logo or artwork and the date you need it by. If there are site drawings or brand guidelines, include those too. You don’t need to have every detail solved – send us what you have and we can work through the rest with you.

Got more questions?

Feel free to call us or click the button to clarify anything. Our team of experts are more than willing to answer all your queries!